Naked ships orders through USPS. All orders follow a strict shipping policy of 2-8 days. Tracking numbers are sent via email or will be available on the site.

Please allow 3-5 business days for your order to be processed. Orders will be shipped out every Saturday. Naked will not take any ownership for any mistakes when it comes to shipping details. If you have made a mistake please contact us, via email, 24 hours after you have submitted your order.

Once the package is received by USPS, Naked LLC. will not be responsible for lost, stolen, or damaged products. If you have problems with your package please contact USPS (800)-275-8777

All skin care products are made bi-weekly to ensure freshness, so all sales are final for all skin care products. All apparel sales are final due to COVID.